Return &Replacement Policy
At Shuffle It, we want you to be completely satisfied with your purchase. Please read our return and refund policy carefully.
Return Window
You may request a return within 7 days of delivery.
Eligible Reasons for Return
You received a damaged or defective product, an incorrect item, or the product is significantly different from the description.
Return Conditions
The product must be unused and in its original packaging. All original components must be included. Clear photos or video evidence of the issue are required.
How to Request a Return
Contact us within 7 days of delivery:
Email: support@shuffleit.in
Phone: +91 92169 90902
Return Shipping
For eligible returns, return shipping is free. We will arrange pickup or provide a return label.
Non-Returnable Situations
Change of mind, minor packaging damage not affecting the product, items that have been used or damaged by the customer, or requests made after 7 days of delivery.
Refund Process
Once your return is approved and inspected, a refund will be initiated within 5โ7 business days to your original payment method.
Cash on Delivery (COD) Refunds
Refunds for COD orders will be processed via bank transfer or UPI after confirmation.
Order Cancellation
Orders can be cancelled before they are shipped. Once dispatched, cancellation is not possible.
Contact
Email: support@shuffleit.in | Phone: +91 92169 90902
Address: E-3 Satyawati Colony, Ashok Vihar Phase 3, Delhi โ 110052